Frequently Asked Questions
Dear Customer, Thank you for your interest in our products! We are well aware of your expectation of receiving items that match the pictures, and this is one of our most valued service standards. We promise that all product pictures are taken in real life and restore the colour, material and details as much as possible. However, due to shooting light, screen display differences and other factors, there may be slight differences between the real thing and the pictures. If you have any questions or are not satisfied with the goods you receive, please feel free to contact our customer service team. We offer a hassle-free return and exchange service to ensure your peace of mind throughout your shopping experience. Your satisfaction is our primary goal, we will be happy to provide you with the best shopping experience!
You can contact us via email (benrabbitniuniu@gmail.com) or contact us on WhatsApp (+86 18912359608). We will respond to your inquiry as soon as possible.
We can do customised fridge magnets, please email us your photos or requirements and we will provide you with a customised model to use as a reference!
benrabbitniuniu@gmail.com or contact us on WhatsApp (+86 18912359608)
We can ship orders to many countries and regions, we hope you can fill in the details of the postal address, so that the logistics company can be accurately delivered!